I was a bit nervous ordering as I wasn’t personally familiar with the website, but I had great personal customer service to arrange a delivery slot and the delivery driver was very friendly and helpful. Very happy with the quality of my product (the Harvard TV unit) and it was just what I was looking for. I found this website to have more unique designs than other large furniture providers which I find quite generic, so this was a perfect design for me. I would definitely order from here again.
It’s not due to arrive until Friday 17 December
The T V unit was really good quality ,well made and the service was second to none, the delivery was quick and on time, the driver was very helpful and friendly .
Just received delivery of my Harvard oak TV unit. What a beautiful piece of furniture. So glad I decided to buy it. Looking forward to showing it off to friends and family.
Very easy ordering process the delivery driver was on time and very polite,however the finish on the unit is not great some joints are protruding and dont sit flush the internal holes for the door hinges have a very rough finish as if it had been rushed unfortunately I wouldn't buy again from oak village.
When an order is received, our operatives will pick out the furniture and check it over before it is prepared for collection by our specialist furniture couriers which usually takes a maximum of 10 to 15 Working days. From there it is collected by the courier service which will aim to deliver your furniture to you within 5 Working days of the warehouse dispatch date.
Please note that to avoid delays in receiving your items. It is essential that you leave a valid contact telephone number & correct address with full postcode when placing your order. The reason for this is that our courier service will contact you directly via telephone to arrange a convenient delivery time.
Please note that our delivery is "doorstep only". Our couriers are not insured to bring furniture into a room of choice and may refuse if asked. Please ensure you have the necessary help to move and position your new furniture.
We do not deliver to the following postcode areas: LL24-LL78, SA16-SA73, IV, KW, AB, FK, HS, PA, PH, ZE.
To ensure a smooth and problem-free delivery for your new furniture, please take a few minutes to read our simple tips!