Great product, late delivery, poor communication
Great service all round from start to finish. Good communication, excellent delivery service, well packaged and a beautiful piece for my dining room. Very pleased.
When an order is received, our operatives will pick out the furniture and check it over before it is prepared for collection by our specialist furniture couriers which usually takes a maximum of 10 to 15 Working days. From there it is collected by the courier service which will aim to deliver your furniture to you within 5 Working days of the warehouse dispatch date.
Please note that to avoid delays in receiving your items. It is essential that you leave a valid contact telephone number & correct address with full postcode when placing your order. The reason for this is that our courier service will contact you directly via telephone to arrange a convenient delivery time.
Please note that our delivery is "doorstep only". Our couriers are not insured to bring furniture into a room of choice and may refuse if asked. Please ensure you have the necessary help to move and position your new furniture.
We do not deliver to the following postcode areas: LL24-LL78, SA16-SA73, IV, KW, AB, FK, HS, PA, PH, ZE.
To ensure a smooth and problem-free delivery for your new furniture, please take a few minutes to read our simple tips!